Emotional Intelligence – why is it important for you and your employees?


There’s no doubt that emotional intelligence is the present day capital for building success in both professional and personal life. In your professional career it doesn’t only influence your individual success but also the effectiveness of your company or team. Following this trend, employers are more likely to require soft skills from potential employees (relationality, communication, motivation, self-control etc.). According to research by CareerBuilder 71% of American employers believe that EQ (emotional intelligence) is more important than IQ. Why are Polish employers also following this trend?

Emotional intelligence is indispensable to healthy organic function

Emotional intelligence is the body’s and mind’s reaction to a given stimuli (environmental or imaginary). Emotions, unlike thoughts, are a fact. The difference between a thought and emotion is like the difference between a virtual world and the real world. An emotion is the realization of a thought which can be described negatively or positively.

Positive people live longer, more effectively deal with stress and failure, are sick less often, and have less heart problems.

Research done by Wayne State University in 2010 suggests that baseball players who smiled often lived, on average, seven years longer than those who didn’t smile. Now consider, how much can you do in seven years? The glass is always half empty and half full—both statements are true. Whichever you chose will influence the quality of your life. Chose wisely.

87% of bosses are more likely to promote employees with high emotional intelligence

Confident people achieve better academic results and earn higher wages. Research by Seligman from 1988 has proven that athletes who think positively achieve better results in their sports. Some experts believe that 85% of success in life depends on so-called “people skills”, or universal communication skills. From effectively influencing others to getting others to do what you want, emotional intelligence is the capital which will give you the edge in the job market and help you build your dream team.

Sympathy and the ability to build relationships are the fundamentals of sales

A sales person needs to be friendly and competent. From the perspective of the client; however, these are opposing qualities. The friendlier you appear to be than the less competent you will look in the eyes of your client. Mastering the skill of auto presentation, or making a good first impression, requires a model which will allow you to effectively navigate between two extremes. You can also use this universal model in building professional relationships as an employee, employer, or team leader. The element which has the most influence on building relationships is trust. But Poles are an extraordinarily distrustful nation.

According to the report “The State of Civil Society”, only 12% of Poles agree that “most people are trustworthy”

By comparison, Danes agree with the same statement at a rate of 66%. If you want to count for something on the market you and your employees will have to build this trust regardless of your clients unconscious distrust.

The psychology of sales and its associated skills develop emotional intelligence—the quality of verbal and non-verbal communication, self-confidence and a strong personality. It’s one of the reasons why I’ve dedicated my new book—”The Psychology of Sales – The path to effectiveness and financial independence”—to this subject. Soft skills and emotional intelligence are skills of the future which will positively influence the quality of every area of your life (professional as well as personal).

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